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Not long ago a friend of mine, Olivia, had a temperamental boss who was the CEO of a very successful business. On her first day of work, she was warned that he was a beast to work for and that she should be tough with him. He had recently burned through a long string of female assistants who had, apparently, each run from his office screaming about unfairness before quitting. The most recent girl had lasted all of one month. Olivia decided instead to be patient with him and try to understand him, along with his idiosyncrasies.
It wasn’t long before she began to see the human being beneath his crusty exterior. One day…